Student information

Policies and procedures

Student handbook

Our Student Handbook contains everything you need to know about studying with us, including policies, procedures and support services.

Download the Student Handbook here

Support services

At Youth Off The Streets, your success and wellbeing are our priority. We offer a range of support services to ensure every learner feels confident, safe and empowered throughout their training journey. 

Academic support

We provide academic assistance to help you stay on track with your learning. This includes help with assessments, study skills, understanding course content and building the foundation skills needed to progress. 

Wellbeing resources

We recognise that life can present challenges. Our team can connect you with wellbeing resources and additional support when needed, ensuring you feel supported both personally and academically. 

A supportive learning environment 

We’re committed to creating a safe, respectful and inclusive space where every learner is valued. Our trainers genuinely care about your progress and work with you to understand your strengths, needs and goals. 

What our support includes:

• Dedicated academic assistance 
• Extra help for learners experiencing challenges or barriers 
• Access to wellbeing resources 
• A safe, inclusive and respectful learning environment 
• Trainers who offer genuine care, guidance and encouragement 

From enrolment through to graduation, we’re here to support you every step of the way.