The Organisation:

Youth Off The Streets is a non-denominational community organisation working for disadvantaged young people who may be homeless, drug dependent and / or recovering from abuse. Youth Off The Streets supports these young people as they work to turn their lives around and overcome immense personal trauma such as neglect, physical, psychological and / or emotional abuse. It is our goal that these young people will leave our care drug free, with a high school education, living skills and a full time or part time job in hand.

YOTS is committed to providing a safe environment where all children and young people are treated with respect and are protected from harm; we have zero tolerance for child abuse.

If you are excited by a challenge and have a strong focus on delivering quality casework to young people who have issues with alcohol and substances, we would like to hear from you.

The Role:

The purpose of this role is to provide Case Work support to the families of young people involved in our Dunlea Drug and Alcohol program. The candidate will be able to build respectful relationships in order to assess and understand the needs and challenges of both parties. Our goal is to facilitate a successful reunification or reintegration of the young people into a safe and stable community living situation.

The Family Case Worker differs from a traditional Case Worker role as a large component of this role works closely with the family members of our young people. The Family Case Worker provides advice, strategies and support to the Families which may include facilitating family mediation and capacity building. They also create the conditions for effective and respectful communication between all individuals involved so that they can set realistic goals and agree to referrals to specialist services as appropriate that will improve family relationships, capacity and resilience. The Family Case Worker works closely with our Youth Case Workers and our AOD Counsellor to provide a wrap-around service response.  The successful candidate will be required to implement support approaches that are culturally appropriate and promote the client’s empowerment, autonomy, dignity and independence.

This is a permanent full time position based in Merrylands, reporting to the Team Leader-Case Work Specialist Interventions.

Selection Criteria, includes but is not limited to:


  • Tertiary qualifications in social work, or a relevant field.


  • At least 3 years’ experience in case management of Families.

Skills and knowledge:

  • Demonstrated experience and sound knowledge of case management theory, best practice principles, case coordination and adolescent development
  • Demonstrated ability to utilise referral pathways; apply trauma- and developmentally-informed and strengths based approaches; and to achieve client outcomes
  • Previous experience in developing support networks for young people and their families.
  • Knowledge and understanding of relevant legislation pertaining to young people and their families.
  • Demonstrated experience in community development and networking.
  • Demonstrated ability working with Culturally Diverse clients
  • Highly developed communication skills, both written and verbal
  • Strong interpersonal skills
  • Demonstrate a thorough understanding of the principles that underpin a child safe organisation including mandatory child protection procedures
  • Demonstrated capacity to respect and work effectively with Aboriginal and Torres Strait Islander people and people of diverse cultural backgrounds

A valid and current NSW Working With Children Check, Drivers Licence and unrestricted Australian working rights are essential for this position.

Additional experience working in the Alcohol and other drugs sector, knowledge and familiarity of the Western Sydney Area and Services and relevant postgraduate qualifications are desirable qualities.

Applications close 7 May 2021 unless closed earlier

To apply, please send your application to

Please ensure you enclose a copy of your resume and your cover letter addressing the essential criteria (no more then two pages).

Recruiters need not make contact.

Applicants are required to have the right to work in Australia. Police checks and Working with children checks forms part of the recruitment process.

We encourage people who identify as Aboriginal or Torres Strait Islander to apply for this position.

If you choose to apply for this position we reserve the right to retain your CV on our database indefinitely. If you do not wish for this to happen please notify us by email address detailed above.

Successful applicants must comply with the NSW Child

Protection Legislation

Youth off The Streets is an EEO Employer

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